abcd's commitment to responsible gaming
Gaming is for fun — not a solution to life's problems. abcd believes that betting is a form of entertainment, and we are committed to making sure that entertainment never becomes a burden.
Is gaming becoming a problem?
For many people, online betting and casino games are simply a source of fun. But for some, it can gradually get out of control. abcd believes that a player's physical and mental wellbeing matters far more than any win.
Our Terms and Conditions clearly state that only persons aged 21 or above may open an account and play on abcd. This platform is strictly off-limits to minors.
Betting should always be kept within a limit — an amount whose loss will have no impact on your daily life. If you feel that betting is putting pressure on your family, work or finances, you should seek help right away.
On the abcd platform we provide various self-control tools. These tools allow you to set deposit limits, take a temporary break and, if needed, permanently close your account. Detailed instructions on using these tools are available in our FAQ.
abcd's commitment
Self-control tools
On abcd, you can manage your own gaming habits. Use the tools below from your account settings, or activate them through 24/7 live chat.
Deposit limit
Set a maximum daily, weekly or monthly deposit amount. Once set, lowering the limit is immediate, but raising it requires a specified waiting period.
Deposit controlSession time limit
Set a maximum duration for each gaming session. When the set time is up, the system will automatically log you out and suggest taking a break.
Time managementSelf-Exclusion
Request to have your account closed for a set period (from 30 days up to 6 months) or permanently. While self-exclusion is active, the account cannot be reopened.
Account suspensionLoss limit
Set in advance the maximum amount you can lose within a given period. Once the limit is reached, no further bets can be placed automatically.
Financial protectionCooling-off break
Take a temporary break of 24 hours to 7 days. During this time, no bets or deposits can be made. It gives you the chance to make decisions with a clear head.
Temporary breakGet support
If you are unable to activate any tool yourself or are experiencing any difficulty, contact our 24/7 live chat or email — support is available in Bengali.
Direct supportWarning signs
If any of the signs below appear in you or someone you know, it is time to seek support.
- Repeatedly increasing bets to try to recover lost money
- Wanting to stop betting but being unable to
- Hiding your betting habits from family or friends
- Betting with money meant for bills, food or other essential expenses
- Gaming causing problems at work, in studies or in relationships
- Feeling restless or stressed when unable to bet
- Sleep, eating or normal daily routine being disrupted
- Lying about betting or blaming others
How to get help
Admitting there is a problem takes courage. Seeking the right support takes even more. The paths below are always open to you.
Ways to get help
24/7 in Bengali and English — request self-exclusion or support directly
[email protected] — write any time and receive a quick response
Tell a trusted family member — support from someone close is often the most effective
Talk to a psychologist or counsellor — addiction is treatable
Core principles of responsible gaming
Responsible gaming is not just about following limits — it is a mindset. Keep the following points in mind at all times when playing on abcd:
- Betting is entertainment, not a source of income. Never rely on betting for your livelihood.
- Only use money you can afford to lose. Never bet with savings, borrowed money or funds belonging to your family.
- Set a budget in advance. Decide on a fixed amount and stop playing for the day once it is gone.
- Play with a clear head. Never bet when you are stressed, angry or under the influence of alcohol.
- Take regular breaks. Avoid long sessions and make time for other activities.
- Accept losses easily. A bad day does not guarantee the next will be better — that way of thinking is dangerous.
When gaming starts to affect your regular daily life, that is the sign the limit has been crossed. At that moment, making the decision yourself is the most important thing. To learn more about us and how abcd operates, read our About Us page.
Be aware that younger siblings or children do not access your account. Use a password on your device and never share your login details with anyone.
Quick self-check
Ask yourself these questions:
- Am I spending more time or money than I planned?
- Am I betting more after a loss to try to win it back?
- Is betting causing problems at home?
- Am I thinking about gaming more than work or studies?
- If the answer to any one of these is yes, it is time to seek support.